Refund policy
At AVERA, your satisfaction is our priority.
If you’re not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund.
Eligibility
- Items must be returned within 30 days of delivery.
- Products must be unused or gently used.
- Proof of purchase is required.
Refund Process
To start a return, contact our support team with your order number. Once your return is approved and received, your refund will be issued to your original payment method.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and we’ll make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
For refund requests or questions, contact us at: