Refund policy
At AVERA™, your satisfaction is our priority.
We proudly offer a 90-Day Money-Back Guarantee on all Sculp Pro™ devices.
If you’re not completely satisfied with your results, you may request a refund within 90 days of delivery.
90-Day Risk-Free Guarantee
We understand that visible results take consistency. That’s why we give you a full 90 days to try your device.
If you don’t love your results, simply contact our support team and we’ll guide you through the return process.
Eligibility Requirements
To qualify for a refund:
• The request must be made within 90 days of delivery
• The device must be returned in good condition
• Proof of purchase is required
Original shipping fees are non-refundable.
How to Start a Return
Email our support team at:
contact@averaskin.co
Please include:
• Your order number
• Full name used at checkout
• Reason for return
Our team will respond within 24–48 business hours.
Refund Processing
Once your return is received and inspected, refunds are processed to the original payment method within 5–10 business days.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photo or video proof. We will replace it at no cost.
Final Sale Items
Activation Elixir and promotional bundle bonuses are non-refundable once opened.
Confidence Guarantee
AVERA™ was designed to deliver real, visible results — and we stand behind every device we ship.
If you’re not satisfied, we’ll make it right.